Terms & Conditions

(Muster Text)

Terms and Conditions

Scope of Application These General Terms and Conditions (GTC) apply to all deliveries by Katharina Bansah; KAFB MARKET to consumers. A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business, or profession.

Contractual Partner The purchase contract is concluded with Katharina Bansah, Hintergasse 41, 67067 Ludwigshafen.

Conclusion of Contract The presentation of products in the online shop is not a legally binding offer, but merely an invitation to place orders. By clicking the button [Buy/order with obligation to pay], you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.

Right of Withdrawal If you are a consumer (i.e., a natural person who places the order for a purpose that is neither attributed to your commercial nor your independent professional activity), you have a right of withdrawal in accordance with statutory provisions. If you, as a consumer, exercise your right of withdrawal according to Section 4.1, you shall bear the regular costs of the return. Furthermore, the regulations that are detailed in the following withdrawal instruction apply to the right of withdrawal.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire fourteen days from the day on which you or a third party named by you, who is not the carrier, takes possession of the goods.

To exercise your right of withdrawal, you must inform us [insert the name of the entrepreneur, address, and, if available, telephone number, fax number, and email address] by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (insert internet address). If you make use of this option, we will communicate to you an acknowledgment of receipt of such a withdrawal immediately (e.g., by email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or to (here, the name and address of the person authorized by you to receive the goods should be inserted) without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

End of Withdrawal Instruction

Prices and Shipping Costs The prices mentioned on the product pages include statutory value-added tax and other price components. In addition to the prices quoted, we charge a flat rate of 6.90 Euro per order for delivery within Germany. The shipping costs are clearly communicated to you on the product pages, in the shopping cart system, and again on the order page. For cash on delivery, an additional fee of 2.00 Euro is due, which the delivery agent collects on site. No other taxes or costs are incurred.

Delivery Delivery is only within Germany with DHL. The delivery time is up to 3 days. Any different delivery times will be indicated on the respective product page.

Payment Payment can be made either in advance or by cash on delivery. If you choose payment in advance, we will provide you with our bank details in the order confirmation and deliver the goods upon receipt of payment.

Reservation of Ownership The goods remain our property until full payment is made.

Dispute Resolution The European Commission has established an internet platform for online dispute resolution. The platform serves as a point of contact for out-of-court resolution of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are ready to participate in dispute resolution proceedings before a consumer arbitration board or are obliged to do so according to XXX (indication of the legal norm or contractual agreement). The competent consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. We will participate in a dispute resolution procedure before this body to resolve the aforementioned disputes. Alternatively:

The European Commission has established an internet platform for online dispute resolution. The platform serves as a point of contact for out-of-court resolution of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.